COVID-19 CORONA VIRUS: Please visit our COVID-19 Resources for Providers and COVID-19 FAQs or call our office for more information.

hero

Privacy Policy

Privacy Policy
January 1, 2017

Important Notice About Our Information Practices And The Protection Of Your Privacy

DMIS-US and Desert Mountain Insurance Services, Inc values your business and the trust you have placed with us. That is why we want to assure you that we are serious about keeping your personal information private. This notice describes our policy regarding the collection and disclosure of non-public personal information.

Information We Collect. We obtain most of our information directly from you. Depending on the nature of your insurance transaction, we may need additional information about you or other individuals proposed for insurance. We collect non-public personal information about you from the following sources:

Information we collect:

Name, address & phone number

Social Security Number

Motor Vehicle & Medical Records

Claim & Payment History

 

We collect information from:

Completed applications & Forms

Consumer Reporting Agencies

Other vendors (e.g., Dept. of Motor Vehicles)

Other insurance companies

We may disclose the information we collect about you or others to third parties, such as insurance companies and other insurance businesses. We may make these disclosures to:

Obtain a premium quotation for you
Compare different insurers for coverage and price
Facilitate the renewal or replacement of coverage
Transfer insurance business to a different entity
Report or prevent fraud and other illegal activities
Verify coverage, benefits, or treatment
Obtain premium financing for you
Perform other insurance transactions

Information We May Disclose To Affiliates And Third Parties. We do not disclose any non-public personal information about our customers to anyone, except as permitted by law. We may disclose non-public personal information about you to the following affiliates and non-affiliated third parties to effect, administer, or service your insurance transaction:

Claims administrators
Other insurance companies that might write your policies on renewal
Appraisers, inspectors, and other insurance support services
Consumer reporting agencies
Governmental agencies when required to do so
Third parties to market products or services to you under a joint marketing agreement
Affiliate or third parties for the purpose of conducting an audit of the insurance institution or agent in connection with the operations or services provided
A lien holder, mortgagee, assignee, or other person having a legal or beneficial interest in the insurance policy
Persons or agencies lawfully entitled pursuant to a subpoena or court order

Your Right To Opt Out. If you do not want us to disclose personal information about you to non-affiliated third parties, you may tell us so. This is known as “opting out”. You may opt-out at any time. If you wish to opt out, complete and return the form that appears below. Even if you opt-out, we may still disclose information as allowed by law. This includes disclosing information to our affiliates to market other products or services to you.

Our Practices Regarding Information Confidentiality And Security. We restrict access to non-public personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your non-public personal information.

Access To And Correction of Your Information. You may write to us if you have any questions about the information we may have in our records about you. You may inspect this information in person or receive a copy at a reasonable charge by sending us a written request. You can notify us in writing if you believe any information should be corrected, amended, or deleted and we will review your request. We will either make the requested change or explain why we cannot do so. You may send your written request to us at the Scottsdale, AZ office address listed below. All written requests must include your name, address, telephone number, and policy number. We are also available by phone or email to address all questions, please see the contact information below.

We reserve the right to change this policy and apply changes retroactively, as permitted by law. We will inform you of these changes, as required by law. If you cease to be our customer, this Privacy Policy will continue to apply to the extent we retain your information collected while you were a customer.